ViruLite

ViruDist LTD are the exclusive distributor in the UK & Europe for the ViruLite Coldsore Device.

FOR THE TREATMENT OF COLDSORES

FAQs

Is it dangerous to use the device more often than the treatment protocol?

We do not recommend using the device more often than specified in the Instructions for Use pamphlet that comes with the device.

If I use the device more often, will it heal my cold sore faster?

We tested the treatment protocol in multiply clinical trials. However, we don’t have clinical data to know whether more frequent treatment cycles would heal a cold sore even faster.

How do I clean the device?

Specific instructions for cleaning are detailed in the Instructions for Use pamphlet that comes with the device and the cleaning process was developed to mitigate any possible risk of spreading the cold sore virus infection.

How do I use the device?

The instructions for the device are clearly described in the Instructions for Use pamphlet that comes with the device.

How do I store the device?

When not being used, we recommend storing the device in a dry, dust free environment and removing the 9 volt battery.

Can I share the device with my family or friends?

We do not recommend sharing the device.

How do I know when to change the battery?

The device checks for the remaining charge of the 9 volt battery – if there isn't enough power to treat your cold sore, the unit will not power up. If this is the case just insert a new 9 volt battery and continue using as normal.

When the device isn't being used, the 9 volt battery should be removed and stored separately.

Can I change the battery?

Yes the battery can be changed very easily – the instructions are included in the leaflet that came with your device.

When the device isn’t being used, the 9 volt battery should be removed and stored separately.

I cannot see the light – is my device broken?

The light omitted by the ViruLite device is a spectrum of light that is invisible to the human eye.

However, built into the ViruLite device is a sensor that repeatedly checks the treatment light is pulsing correctly, to ensure your cold sore is being treated.

How do I know the Virulite device will work for me?

The product has been tested in multiply double blind clinical trials and obtained clearance by the FDA for home use.

Do I have a cold sore?

You should have your condition diagnosed by a doctor as there are other medical conditions that can look like cold sores. You can read some general information about cold sores at: https://www.nhs.uk/conditions/cold-sores/

Warnings

  • DO NOT use the ViruLite except for the treatment of cold sores on or around the lips. This device is not to be used for other skin conditions especially genital herpes.  The effect of the device for cold sores in other areas has NOT been tested and the risk is unknown. 
  • DO NOT use the ViruLite to prevent cold sores on or around the lips area. The device is NOT intended to prevent cold sores. The safety of the device for the prevention of cold sores has not been tested and the risk is unknown.
  • DO NOT use the ViruLite other than to shorten the time to healing of cold sores on or around the lips. The effect of the device on other indications has NOT been tested and the risk is unknown.
  • DO NOT share the ViruLite amongst friends or family. The device is for individual use only. Sharing the device may spread the herpes simplex virus as well as other infectious diseases.
  • DO NOT use the ViruLite if you are pregnant, or if you are planning to become pregnant. DO NOT use the ViruLite if you are a woman who could become pregnant (unless you are using a reliable form of contraception). The safety for pregnant women has NOT been tested and the risk is unknown. If you do become pregnant when using ViruLite, STOP using the device as soon as you become aware. 
  • ViruLite has not been studied in patients who have been diagnosed by their physician as having difficulty in fighting infections (immunocompromised) and should therefore not be used by these patients.  
  • The ViruLite has not been evaluated on or around the lips of people with darker pigmented skin. If you have darker pigmented skin you may use the device, however stop using the device immediately if you encounter any problems or changes to your skin.
  • DO NOT use the ViruLite if you are a child under 16 years of age or on children under 16 years of age. The safety of the device for children younger than 16 years of age has NOT been tested and the risk is unknown.
  • Please keep batteries out of the reach of children and when the device is not being used the 9 volt alkaline battery should be removed and stored separately.
  • DO NOT move the ViruLite from one lesion to another without cleaning and disinfecting the device between uses. The effect of moving the device between lesions without cleaning and disinfection has NOT been tested and there is a risk that you may spread the virus.
  • DO NOT use the ViruLite on cold sores that are bigger than the active area of the device. The effect on cold sores bigger than the application area of the device has NOT been tested and the risk is unknown.
  • DO NOT use the ViruLite for longer than the specified times. The effect of using the ViruLite on cold sores for longer than the specified times of the device has NOT been tested and the risk is unknown.
  • DO NOT use the ViruLite for less than the specified times. Using the ViruLite for less than the specified times may be ineffective, has NOT been tested and the risk is unknown.
  • DO NOT use more often than the specified regimen. The effect of using the ViruLite more often than the specified regimen on cold sores has NOT been tested and the risk is unknown. 
  • DO NOT use less often than the specified regimen. The effect of using the ViruLite less often than the specified regimen on cold sores has NOT been tested and the risk is unknown.

Troubleshooting

  1. When the power button is depressed, there are 6 audible beeps, 2 power-up beeps, followed by 2 high, 2 low frequency beeps. The green light DOES NOT flash continuously. Unit shuts off.
    Possible cause: LEDs faulty, Action required: Device failure, return the device to Virudist LTD.
  2. Unit does not beep when power button is depressed.
    Possible cause: No power, Action required: Check the battery. Replace the 9 volt alkaline battery.
  3. Unit beeps, green light flashes continuously, but there is no audible beep to indicate the end of a treatment session.
    Possible cause: Battery low, Action required: Replace the 9 volt alkaline battery. Repeat the treatment.
  4. Unit beeps, green light flashes once. Green light does not flash continuously.
    Possible cause: Battery low, Action required: Replace the 9 volt alkaline battery. Repeat the treatment.
  5. The 9 volt alkaline battery should be removed and stored separately when the device is not being used.
  6. Product Logo / Branding: All images shown are for illustration purposes only & actual product & branding may vary due to product enhancement implemented by the OEM.

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